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Our Mission

The Board of Trustees and Employees of the Mill Bay Waterworks District are committed to providing the best possible community water that meets or exceeds Canadian drinking water standards.

The District is committed to improving water quality and fire protection as well as promoting conservation.


Bill Payment Options

Interested in Pre- Authorized Payments?  Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Emergency?  Dial (250) 743-9023 & select option 3


Holiday Hours

The Office will be closed between Monday December 25th, 2017 and Monday January 1st 2018.  Opening for regular office hours again Wednesday January 3rd, 2018.

The Trustees and Staff wish everyone a safe and happy holiday season. 

Recent News

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Hydrant Flushing

The District Operator will begin the annual flushing of the water system on Tuesday November 14th, through until Wednesday, November 22nd.  During this time you may experience some air in the lines and discolouration of the water supply.  If you encounter this problem, it is recommended turning the cold water on in your bathtub for a short time until the water quality returns to normal.  If the problem perists, please call our office at 250-743-9023.  Thank you for your cooperation during this time. 

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2017: More Good News you might have missed

2017: More Good News you might have missed

Bad news isn't hard to find. 

Hurricanes, wildfires, mass shootings, terrorist attacks. Bad news fills the front page, and good news is often relegated to the small print. But there is plenty of good news out there! Sometimes you just have to look for it. There are positive stories, hopeful stories, inspiring stories, and they’re all around —in your town, in your neighborhood, and all across the globe.

Just take a look at a few of the stories from 2017 that you might have missed . . .

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