Our Mission

The Board of Trustees and Employees of the Mill Bay Waterworks District are committed to providing the best possible community water that meets or exceeds Canadian drinking water standards.

The District is committed to improving water quality and fire protection as well as promoting conservation.


Bill Payment Options


Since the change in our billing software, account numbers have been changed.  Please ensure when paying online that you change your account information for your water and parcel tax payments.  TWO Mill Bay Waterworks payees will need to be set up.

Toll Utility Sample Invoice

Parcel Tax Sample Invoice

Interested in eBilling and Pre-Authorized Payments?  Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...


Dial (250) 743-9023 & select option 3



  • September 30, 2019Stage 1 Watering Restrictions 

MBWD is downgrading Watering Restrictions to Stage 1 effective September 30, 2019 and will remain until October 31, 2019.

MBWD enters into Stage 1 Watering Restrictions each year on May 1.  Please refer to Watering Regulations for more information.

  • 2019 Parcel Taxes were due August 31, 2019. If you have not paid your Parcel Taxes yet, a penalty has been applied to your account.  Please contact the office for your most current account balance.  Keep in mind that any Parcel Tax arrears from previous years incurrs daily interest on the balance as per the Local Government Act Section 717.  January 1, 2020 the daily interest charges will be applied to any amounts outstanding for 2019 Parcel Taxes as well.



Recent News View All »

2019 AGM Highlights

April 03, 2019

Mill Bay Waterworks District had their Annual General Meeting on March 28, 2019.  During the meeting, there were questions presented from the floor from the community members.  Below, find those questions and answers and other highlights from the meeting.

1.  Does MBWD have a financial contingency fund for the future?

Yes, MBWD has a contingency fund in the form of Capital and Renewal accounts.  These funds are strictly composed of the Parcel Tax and surplus revenues at the end of the fiscal year.  Project prioritization, infrastructure life span and inflation costs are all considered in the planning for the District's future.

2.  What was the $10,000 grant for shown in the 2018...

Read More »