Our Mission

The Board of Trustees and Employees of the Mill Bay Waterworks District are committed to providing the best possible community water that meets or exceeds Canadian drinking water standards.

The District is committed to improving water quality and fire protection as well as promoting conservation.


Bill Payment Options

Interested in Pre- Authorized Payments?  Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Emergency?  Dial (250) 743-9023   &    select option 3



  • The office will be closed between December 24th and January 1st. 
  • In the event of a mail strike, please contact our office for billing information if needed.   Payment options include on line payments, signing up for Pre Authorized Payments, using our mail slot on the front door is available at all times, or stop by during office hours. 




Recent News View All »

e-Billing and office closures

October 12, 2018

We are moving to a new billing system in the new year, and will be offering e-Billing.  If you would like to receive your bill electronically please fill in the e-Billing request form under the forms and reports tab and send it into our office. 

The office will be closed between December 24th and January 1st, opening for normal business hours on January 2nd. 

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